Achieving Successful Customer Outcomes with BPM, CEM and Outside-In thinking and practice.
The 800-CEO-READ Bestsellers of 2012
December 31, 2012
the bestsellers of 2012.


The 800-CEO-READ Bestsellers of 2012
Filed under: Bestsellers — 800-CEO-READ @ 11:41 am
We
move a whole lot of business books around the world from our humble
offices here in Milwaukee, Wisconsin. Each and every month, we compile
our sales numbers and release a bestseller list to recognize the books
that are heading out to businesspeople, business schools, and
entrepreneurs to help spread ideas, solve problems, promote change, and
inspire leadership in the business community. We’ve now compiled those
numbers for the entire year, giving weight to both total sales numbers
and how long each book stayed on the list (and at what number) and are
happy to announce the bestsellers of 2012.
- From Values to Action: The Four Principles of Values-Based Leadership by Harry M Jansen Kraemer, Jossey-Bass
- What Got You Here Won’t Get You There: How Successful People Become Even More Successful (Revised) by Marshall Goldsmith with Mark Reiter, Hyperion Books
- New Power Base Selling: Master the Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition by Jim Holden & Ryan Kubacki, John Wiley & Sons
- Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frances Frei & Anne Morriss, Harvard Business Review Press
- End of Business as Usual: Rewire the Way You Work to Succeed in the Consumer Revolution by Brian Solis, John Wiley & Sons
- The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick M Lencioni, Jossey-Bass
- Taking People with You: The Only Way to Make Big Things Happen by David Novak, Portfolio
- Stewardship: Lessons Learned from the Lost Culture of Wall Street by John Taft, John Wiley & Sons
- Relationship Economics: Transform Your Most Valuable Business Contacts Into Personal and Professional Success (Revised, Updated) by David Nour, John Wiley & Sons
- Strengths Finder 2.0 by Tom Rath, Gallup Press
- 4 Disciplines of Execution: Achieving Your Wildly Important Goals by Chris McChesney, Sean Covey, & Jim Huling, Free Press
- Conversations That Win the Complex Sale: Using POWER MESSAGING to Create More Opportunities, Differentiate Your Solutions, and Close More Deals by Erik Peterson & Timothy Riesterer, McGraw-Hill
- Own Your Success: The Power to Choose Greatness and Make Every Day Victorious by Ben Newman, John Wiley & Sons
- Business of Being the Best: Inside the World of Go-Getters and Game Changers by Molly Fletcher with Justin Spizman, Jossey-Bass
- The $10 Trillion Prize: Captivating the Newly Affluent in China and India by By Michael J Silverstein, Abheek Singhi, Carol Liao, & David Michael, Harvard Business Review Press
- The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy by Jon Gordon, John Wiley & Sons
- Engagement Marketing: How Small Business Wins in a Socially Connected World by Gail F. Goodman, John Wiley & Sons
- The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg, John David Mann, Portfolio
- Great by Choice: Uncertainty, Chaos, and Luck–Why Some Thrive Despite Them All by Jim Collins, Morten T. Hansen, HarperBusiness
- Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies by Jim Stengel, Crown Business
- The Quest: Energy, Security, and the Remaking of the Modern World by Daniel Yergin, The Penguin Press
- The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money by Carl Richards, Portfolio
- How We Lead Matters: Reflections on a Life of Leadership by Marilyn Carlson Nelson with Deborah Cundy, McGraw-Hill
- Inside Apple: How America’s Most Admired–And Secretive–Company Really Works by Adam Lashinsky, Business Plus
- How: Why How We Do Anything Means Everything (Expanded) by Dov Seidman, John Wiley & Sons
Certified Process Professional - 30 cities - limited seats - book Now!
Are you gearing up for 2013? Considering professional qualification to underpin your experience? Already on that journey and want to progress to the next level? Here is the first draft of the BP Groups 2013 program with Early Bird offers for those quick bookers. See you soon :)
| Download sample Brochure | |||||||||
| Practitioner | Professional | Master | Adv. Master | Champion | Course | ||||
| Location | Region | Lead Coach | CPP1 | CPP2-3 | CPP4-5 | CPP6-7 | CPP8 | ID | |
| Brisbane | Australia | Jennifer van Wyk | Mar 11 | Mar 12-13 | Mar 14-15 | AUS | |||
| Sydney | Australia | Jennifer van Wyk | Mar 18 | Mar 19-20 | Mar 21-22 | AUS | |||
| Brisbane | Australia | Steve Towers | Apr 15-16 | Apr 17-18 | AUS | ||||
| Sydney | Australia | Steve Towers | Apr 22-23 | Apr 24-25 | AUS | ||||
| Helsinki | Finland | Samir Asaf | Nov 26 | Nov 27 | EUR | ||||
| Brussels | Belgium | Samir Asaf | Nov 29 | Nov 30 | EUR | ||||
| London | UK | James Dodkins | Dec 10 | Dec 11-12 | Dec 13-14 | EUR | |||
| London | UK | Steve Towers | Dec 17-18 | Dec 19-20 | EUR | ||||
| Amsterdam | Netherlands | Steve Towers | Jan 7 | Jan 8 | EUR | ||||
| Zurich | Switzerland | Steve Towers | Jan 10 | Jan 11 | EUR | ||||
| London | UK | James Dodkins | Mar 4 | Mar 5-6 | Mar 7-8 | EUR | |||
| London | UK | Steve Towers | Mar 11-12 | Mar 13-14 | EUR | ||||
| London | UK | Steve Towers | May 2 | May 3 | EUR | ||||
| Pune | India | Laxman M | Jan 17 | Jan 18 | IND | ||||
| Kolkata | India | Laxman M | Feb 4 | Feb 5 | IND | ||||
| Chennai | India | Laxman M | Feb 7 | Feb 8 | IND | ||||
| Mumbai | India | Steve Towers | Feb 11 | Feb 12 | IND | ||||
| Pune | India | Laxman M | Mar 4 | Mar 5-6 | Mar 7-8 | IND | |||
| Delhi | India | Laxman M | Mar 18 | Mar 19 | IND | ||||
| Hyderabad | India | Laxman M | Mar 21 | Mar 22 | IND | ||||
| Bangalore | India | Laxman M | Mar 25 | Mar 26-27 | Mar 28-29 | IND | |||
| Kolkata | India | Laxman M | Apr 8 | Apr 9-10 | Apr 11-12 | IND | |||
| Chennai | India | Laxman M | Apr 15 | Apr 16 | IND | ||||
| Dhakka | Bangladesh | Samir Asaf | Jan 28 | Jan 29-30 | Jan 31-Feb 1 | BAN | |||
| Dubai | UAE | James Dodkins | Mar 17 | Mar 18-19 | Mar 20-21 | UAE | |||
| Dubai | UAE | Steve Towers | Mar 24-25 | Mar 26-27 | UAE | ||||
| Niarobi | Kenya | Jennifer van Wyk | Nov 29 | Nov 30 | AFR | ||||
| Cape Town | South Africa | Jennifer van Wyk | Jan 7 | Jan 8-9 | Jan 10-11 | AFR | |||
| Joburg | South Africa | Jennifer van Wyk | Feb 11 | Feb 12-13 | Feb 14-15 | AFR | |||
| Lagos | Nigeria | Jennifer van Wyk | Apr 15 | Apr 16-17 | Apr 18-19 | AFR | |||
| Niarobi | Kenya | Jennifer van Wyk | Apr 22 | Apr 23-24 | Apr 25-26 | AFR | |||
| Cape Town | South Africa | Steve Towers | May 13-14 | May 15-16 | AFR | ||||
| Sao Paulo | Brazil | Jennifer van Wyk | 13 May | 14-15 May | 16-17 May | SAM | |||
| Rio de J. | Argentina | Jennifer van Wyk | 20 May | 21-22 May | 23-24 May | SAM | |||
| Orlando | Florida | James Dodkins | Jan 29-30 | Jan 31-Feb 1 | NAM | ||||
| Orlando | Florida | Steve Towers | Jan 28 | Feb 4-5 | Feb 6-7 | NAM | |||
| Toronto | Canada | Steve Towers | Feb 18 | Feb 19-20 | Feb 21-22 | NAM | |||
| Singapore | Singapore | Samir Asaf | Feb 25 | Feb 26-27 | Feb 28-29 | SEA | |||
| Kuala L. | Malaysia | Steve Towers | Feb 25 | Feb 26 | SEA | ||||
| Kuala L. | Malaysia | Samir Asaf | Mar 25 | Mar 26-27 | Mar 28-29 | SEA | |||
| Hong Kong | China | Samir Asaf | Apr 29 | Apr 30-May 1 | May 2-3 | SEA | |||
| Beijing | China | Samir Asaf | May 20 | May 21-22 | May 23-24 | SEA | |||
Customers and Outside In
Warming up for the PEX annual conference in Florida in a few weeks :) It really is the BEST conference in North America and we'll be reviewing the content shortly (see http://bit.ly/QMDwfN for a Preview)
New Zealand CPP Champions
Sevem more BP Group Certified Process Professionals graduated this week in Auckland, New Zealand. Congratulations to one and all!
See the upcoming CPP Master & Champions sessions in Dubai, London, Orlando and Denver at http://www.bpgroup.org/cpp-mastersreg-championsreg.html
See the upcoming CPP Master & Champions sessions in Dubai, London, Orlando and Denver at http://www.bpgroup.org/cpp-mastersreg-championsreg.html
Global Process Awards - deadline approaches
If you have a process/performance story to tell here is the opportunity.
The BP Group regard this as the currently best forum for sharing the stories of your projects, the learnings, the "I wouldn't do this if I was starting over again" insights.
In 2012 I was privileged to watch the success of the US Navy Seals delivering massive successful change in a very traditional organization. Or the UK's Bolton NHS saving hearts and minds. Or even SIngapore government transforming their business. What about PolyOne and their Lean Outside In success?
Get your feet on the deck and share also - deadline looms......
http://www.processexcellencenetwork.com/awards-new/
The BP Group regard this as the currently best forum for sharing the stories of your projects, the learnings, the "I wouldn't do this if I was starting over again" insights.
In 2012 I was privileged to watch the success of the US Navy Seals delivering massive successful change in a very traditional organization. Or the UK's Bolton NHS saving hearts and minds. Or even SIngapore government transforming their business. What about PolyOne and their Lean Outside In success?
Get your feet on the deck and share also - deadline looms......
http://www.processexcellencenetwork.com/awards-new/
Certified Process Professional® Update – October 2012
iPad3’s / Advanced coaching / Videos
/Articles/Downloads
Welcome to this bite sized update
** BP Group CPP Advanced Master® & Champion® **
New sessions for wannabe Advanced Masters
and Champions
You can now pre register interest for upcoming classes. If you are already a Certified Process Professional review the upcoming Advanced/Champion sessions in New Zealand, UK, USA, South Africa and UAE:
http://www.bpgroup.org/cpp-mastersreg-championsreg.html
** BP Group professional accreditation **
Not yet professionally qualified? Review upcoming sessions from:
http://www.bpgroup.org/certification-by-city.html
http://www.bpgroup.org/certification-by-city.html
Register
for a class before year end and enter the draw for an iPad3 – one per class!!
** Winners in the iPad3 **
draws from August and September were drawn in London on October 1st.
Congratulations to the 11 winners – (listed in the closed area)
Congratulations to the 11 winners – (listed in the closed area)
** Interesting Resources **
Successful Customer Outcomes Six Sigma on
Steroids (keynote presentation)
What would Steve Jobs have done?
http://lnkd.in/tykq75
http://lnkd.in/tykq75
Big companies can’t innovate halfway
http://lnkd.in/-U3etF
http://lnkd.in/-U3etF
** Review the videos – insights and
suggestions J **
A couple of recent interviews and session
highlights:
** BP Group is on Linked In company pages
**
Linked In now have company pages, and yes
the BP Group has its own! Early days however have a look and follow us from:
http://bit.ly/BPGroupCompany
http://bit.ly/BPGroupCompany
** PEX ANNUAL US Conference **
Have you a story to tell? Do you need to know the latest? – register for
Orlando in January here:
Catch you soon, all the Best
Steve
And the winners of the ipad3's are...
Through July and August 309 people qualified as BP Group Certified Process Professionals®. All successful participants have been entered into a draw for an iPad3 to celibrate the BP Groups 20th Anniversary (www.bpgroup.org)... and below are the results from the draw that took place in London on October 1st.
From October through December 31st all events will feature the same thing - one iPad3 per class so if you would like to join the fun and along the way to becoming professionally qualified stand a chance of winning and iPad 3 review the upcoming sessions: http://www.bpgroup.org/certification-by-city.html
Winners are notified via email and have one month to claim their prize, otherwise the outstaning iPads will go forward into the Oct-Nov-Dec draw (to be drawn at PEX 2013 in January in Florida)
A list of the winners will be published in the BP Groups Certified Process Professional® subgroup on Tuesday 2nd October 2012.
Winners from 11 sessions held August-September 2012
309 in the draw held at BP Groups office in London 1st October 2012
Winning companies include:
Batelco, National Bank of Abu Dhabi, Real People, Dubai Trade, Koru Services Group, Propentus, Standard Chartered Bank, Astra Zeneca, Sodexo, Philips,
Winning countries: Bahrain, UAE, China, UK, Finland, Singapore, Australia, South Africa, India
Subscribe to:
Posts (Atom)


