The 800-CEO-READ Bestsellers of 2012

December 31, 2012

The 800-CEO-READ Bestsellers of 2012

Filed under: Bestsellers — 800-CEO-READ @ 11:41 am
We move a whole lot of business books around the world from our humble offices here in Milwaukee, Wisconsin. Each and every month, we compile our sales numbers and release a bestseller list to recognize the books that are heading out to businesspeople, business schools, and entrepreneurs to help spread ideas, solve problems, promote change, and inspire leadership in the business community. We’ve now compiled those numbers for the entire year, giving weight to both total sales numbers and how long each book stayed on the list (and at what number) and are happy to announce
the bestsellers of 2012.

  1. From Values to Action: The Four Principles of Values-Based Leadership by Harry M Jansen Kraemer, Jossey-Bass
  2. What Got You Here Won’t Get You There: How Successful People Become Even More Successful (Revised) by Marshall Goldsmith with Mark Reiter, Hyperion Books
  3. New Power Base Selling: Master the Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition by Jim Holden & Ryan Kubacki, John Wiley & Sons
  4. Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frances Frei & Anne Morriss, Harvard Business Review Press
  5. End of Business as Usual: Rewire the Way You Work to Succeed in the Consumer Revolution by Brian Solis, John Wiley & Sons
  6. The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick M Lencioni, Jossey-Bass
  7. Taking People with You: The Only Way to Make Big Things Happen by David Novak, Portfolio
  8. Stewardship: Lessons Learned from the Lost Culture of Wall Street by John Taft, John Wiley & Sons
  9. Relationship Economics: Transform Your Most Valuable Business Contacts Into Personal and Professional Success (Revised, Updated) by David Nour, John Wiley & Sons
  10. Strengths Finder 2.0 by Tom Rath, Gallup Press
  11. 4 Disciplines of Execution: Achieving Your Wildly Important Goals by Chris McChesney, Sean Covey, & Jim Huling, Free Press
  12. Conversations That Win the Complex Sale: Using POWER MESSAGING to Create More Opportunities, Differentiate Your Solutions, and Close More Deals by Erik Peterson & Timothy Riesterer, McGraw-Hill
  13. Own Your Success: The Power to Choose Greatness and Make Every Day Victorious by Ben Newman, John Wiley & Sons
  14. Business of Being the Best: Inside the World of Go-Getters and Game Changers by Molly Fletcher with Justin Spizman, Jossey-Bass
  15. The $10 Trillion Prize: Captivating the Newly Affluent in China and India by By Michael J Silverstein, Abheek Singhi, Carol Liao, & David Michael, Harvard Business Review Press
  16. The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy by Jon Gordon, John Wiley & Sons
  17. Engagement Marketing: How Small Business Wins in a Socially Connected World by Gail F. Goodman, John Wiley & Sons
  18. The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg, John David Mann, Portfolio
  19. Great by Choice: Uncertainty, Chaos, and Luck–Why Some Thrive Despite Them All by Jim Collins, Morten T. Hansen, HarperBusiness
  20. Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies by Jim Stengel, Crown Business
  21. The Quest: Energy, Security, and the Remaking of the Modern World by Daniel Yergin, The Penguin Press
  22. The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money by Carl Richards, Portfolio
  23. How We Lead Matters: Reflections on a Life of Leadership by Marilyn Carlson Nelson with Deborah Cundy, McGraw-Hill
  24. Inside Apple: How America’s Most Admired–And Secretive–Company Really Works by Adam Lashinsky, Business Plus
  25. How: Why How We Do Anything Means Everything (Expanded) by Dov Seidman, John Wiley & Sons

Certified Process Professional - 30 cities - limited seats - book Now!

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Steve Towers BP Group Chief Coach BP Group Certified Process Practitioner BP Group Certified Process Professional BP Group CPP Master BP Group CPP Advanced Master CPP Champion
Practitioner Professional Master Adv. Master Champion Course
Location Region Lead Coach CPP1 CPP2-3 CPP4-5 CPP6-7 CPP8 ID
Brisbane Australia Jennifer van Wyk Mar 11 Mar 12-13 Mar 14-15 AUS
Sydney Australia Jennifer van Wyk Mar 18 Mar 19-20 Mar 21-22 AUS
Brisbane Australia Steve Towers Apr 15-16 Apr 17-18 AUS
Sydney Australia Steve Towers Apr 22-23 Apr 24-25 AUS
Helsinki Finland Samir Asaf Nov 26 Nov 27 EUR
Brussels Belgium Samir Asaf Nov 29 Nov 30 EUR
London UK James Dodkins Dec 10 Dec 11-12 Dec 13-14 EUR
London UK Steve Towers Dec 17-18 Dec 19-20 EUR
Amsterdam Netherlands Steve Towers Jan 7 Jan 8 EUR
Zurich Switzerland Steve Towers Jan 10 Jan 11 EUR
London UK James Dodkins Mar 4 Mar 5-6 Mar 7-8 EUR
London UK Steve Towers Mar 11-12 Mar 13-14 EUR
London UK Steve Towers May 2 May 3 EUR
Pune India Laxman M Jan 17 Jan 18 IND
Kolkata India Laxman M Feb 4 Feb 5 IND
Chennai India Laxman M Feb 7 Feb 8 IND
Mumbai India Steve Towers Feb 11 Feb 12 IND
Pune India Laxman M Mar 4 Mar 5-6 Mar 7-8 IND
Delhi India Laxman M Mar 18 Mar 19 IND
Hyderabad India Laxman M Mar 21 Mar 22 IND
Bangalore India Laxman M Mar 25 Mar 26-27 Mar 28-29 IND
Kolkata India Laxman M Apr 8 Apr 9-10 Apr 11-12 IND
Chennai India Laxman M Apr 15 Apr 16 IND
Dhakka Bangladesh Samir Asaf Jan 28 Jan 29-30 Jan 31-Feb 1 BAN
Dubai UAE James Dodkins Mar 17 Mar 18-19 Mar 20-21 UAE
Dubai UAE Steve Towers Mar 24-25 Mar 26-27 UAE
Niarobi Kenya Jennifer van Wyk Nov 29 Nov 30 AFR
Cape Town South Africa Jennifer van Wyk Jan 7 Jan 8-9 Jan 10-11 AFR
Joburg South Africa Jennifer van Wyk Feb 11 Feb 12-13 Feb 14-15 AFR
Lagos Nigeria Jennifer van Wyk Apr 15 Apr 16-17 Apr 18-19 AFR
Niarobi Kenya Jennifer van Wyk Apr 22 Apr 23-24 Apr 25-26 AFR
Cape Town South Africa Steve Towers May 13-14 May 15-16 AFR
Sao Paulo Brazil Jennifer van Wyk 13 May 14-15 May 16-17 May SAM
Rio de J. Argentina Jennifer van Wyk 20 May 21-22 May 23-24 May SAM
Orlando Florida James Dodkins Jan 29-30 Jan 31-Feb 1 NAM
Orlando Florida Steve Towers Jan 28 Feb 4-5 Feb 6-7 NAM
Toronto Canada Steve Towers Feb 18 Feb 19-20 Feb 21-22 NAM
Singapore Singapore Samir Asaf Feb 25 Feb 26-27 Feb 28-29 SEA
Kuala L. Malaysia Steve Towers Feb 25 Feb 26 SEA
Kuala L. Malaysia Samir Asaf Mar 25 Mar 26-27 Mar 28-29 SEA
Hong Kong China Samir Asaf Apr 29 Apr 30-May 1 May 2-3 SEA
Beijing China Samir Asaf May 20 May 21-22 May 23-24 SEA

Customers and Outside In

Warming up for the PEX annual conference in Florida in a few weeks :) It really is the BEST conference in North America and we'll be reviewing the content shortly (see for a Preview)

New Zealand CPP Champions

Sevem more BP Group Certified Process Professionals graduated this week in Auckland, New Zealand. Congratulations to one and all!

See the upcoming CPP Master & Champions sessions in Dubai, London, Orlando and Denver at

Global Process Awards - deadline approaches

If you have a process/performance story to tell here is the opportunity. 

The BP Group regard this as the currently best forum for sharing the stories of your projects, the learnings, the "I wouldn't do this if I was starting over again" insights.

In 2012 I was privileged to watch the success of the US Navy Seals delivering massive successful change in a very traditional organization. Or the UK's Bolton NHS saving hearts and minds. Or even SIngapore government transforming their business. What about PolyOne and their Lean Outside In success?

Get your feet on the deck and share also - deadline looms......

Certified Process Professional® Update – October 2012

iPad3’s / Advanced coaching / Videos /Articles/Downloads

Welcome to this bite sized update

** BP Group CPP Advanced Master® & Champion® **
New sessions for wannabe Advanced Masters and Champions

You can now pre register interest for upcoming classes. If you are already a Certified Process Professional review the upcoming Advanced/Champion sessions in New Zealand, UK, USA, South Africa and UAE:

** BP Group professional accreditation ** Not yet professionally qualified? Review upcoming sessions from:

Register for a class before year end and enter the draw for an iPad3 – one per class!!

** Winners in the iPad3 ** draws from August and September were drawn in London on October 1st.
Congratulations to the 11 winners – (listed in the closed area)

** Interesting Resources **
Successful Customer Outcomes Six Sigma on Steroids (keynote presentation)

What would Steve Jobs have done?

Big companies can’t innovate halfway

** Review the videos – insights and suggestions J **
A couple of recent interviews and session highlights:

** BP Group is on Linked In company pages **
Linked In now have company pages, and yes the BP Group has its own! Early days however have a look and follow us from:

** PEX ANNUAL US Conference ** Have you a story to tell? Do you need to know the latest? – register for Orlando in January here:

Catch you soon, all the Best

And the winners of the ipad3's are...

Through July and August 309 people qualified as BP Group Certified Process Professionals®. All successful participants have been entered into a draw for an iPad3 to celibrate the BP Groups 20th Anniversary ( and below are the results from the draw that took place in London on October 1st.

From October through December 31st all events will feature the same thing - one iPad3 per class so if you would like to join the fun and along the way to becoming professionally qualified stand a chance of winning and iPad 3 review the upcoming sessions:

Meanwhile here are the highlights of the draw. 

Winners are notified via email and have one month to claim their prize, otherwise the outstaning iPads will go forward into the Oct-Nov-Dec draw (to be drawn at PEX 2013 in January in Florida)

A list of the winners will be published in the BP Groups Certified Process Professional® subgroup on Tuesday 2nd October 2012.

Winners from 11 sessions held August-September 2012
309 in the draw held at BP Groups office in London 1st October 2012

Winning companies include:
Batelco, National Bank of Abu Dhabi, Real People, Dubai Trade, Koru Services Group, Propentus, Standard Chartered Bank, Astra Zeneca, Sodexo, Philips,

Winning countries: Bahrain, UAE, China, UK, Finland, Singapore, Australia, South Africa, India

10 winners of an iPad3 for the BP Group 20th birthday

Participants at the BP Groups August and September Certified Process Professional® programmes will join the draw on Monday 1st October (noon at our London offices) for ten iPad 3's.

One per class from classes in Helsinki, London, Johannesburg, New Delhi, Abu Dhabi, Dubai, Bahrain, Singapore Shangai and Bangalore. The results will be published here next week.

If you would like to join the growing ranks of BP Group Certified Process Professionals® you can review the next 22 sessions across Asia, Africa, USA, Europe and Australia from

Who inspires your thinking?

An interesting thought.... People passionate about process realize that everything is process. Even the way we think is a process. One of my inspirations is a guy called Richard Bandler (co founder of NLP). I caught this recent radio interview in the UK recently (13 mins long) that really captures the essence of thinking differently (and changing your process).

Was 2009 the year BPM really died?

Thomas Olbrich

Thomas Olbrich
Co-founder and Managing Director at taraneon Process TestL
Saarbr├╝cken Area, Germany

Downsizing, cost cutting, re-aligning to new realities, survival, new business models … 2009 has offered so many challenges to which process owners might have provided not only answers but solutions. And on the whole they have failed:

Failed in that we’re still spending an unacceptable amount of time on process discovery

Failed in that we’re still insisting that automation is a type of management

Failed in that we’ve still not understood that processes either create or destroy value

Failed in that we’re still thinking that any improvement of our internal processes will automatically lead to improved customer processes

Failed in that we’ve still not understood the difference between process projects and process operations

Failed in that we’ve not linked processes to business strategy

Failed in that still we’re using the term ‘process’ as a figleaf to cover functional orientation

Failed in that we’re ignorant of how changing circumstances affect processes

Failed in that we’ve refused to hold process owners accountable for the mess they are administering

Failed in that 20 years after the first big reengineering wave and 10 years after BPM became fashionable to talk about, we have still not managed to create a process mindset

And we’re still wondering why senior management refuses to believe in the value of processes – other than as a theoretical concept? I dare anyone to explain how all the nice sounding process predictions for 2010 a la cloud, SaaS, green processes, BPM 3.0 etc. will make things any better if we first don’t adress the basic issues we’re facing. Looking to the future is one thing but without learning the lessons from the past ( the future will just pass us by.

(Sorry about this rant, it’s been a good year from a business and personal perspective, so no complaints there, but I really thought that 2009 would have pushed BPM to a new/higher level of contributing to business excellence)


Recap on the discussioon at: Ongoing - Join the debate here

BP GROUP SOAPBOX 3: Do We Need another Process Methodology?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

BP GROUP SOAPBOX 2: Six Sigma caused the global recession.

In a slight digression we have unearthed some very emotive discussions. Has the agenda really shifted this much?

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

BPGroup Soapbox - Process is an Effect

In a slight digression we have unearthed some very emotive discussions. Has the agenda really shifted this much?

BP GROUP SOAPBOX 1: Process is an Effect

The Soapbox series is designed to be provactive and let people air their views in a mutually respectful place. You may not agree, and all the better for it, so explain your perspective and share your commitment to transforming the planet!

Advanced BPM - Case Studies for download

The following casestudies from Toyota and Virgin Mobile tell the unfolding story of a quest for Outside-In.

Download the PDF's
> Toyota <
> Virgin Mobile <