A restaurant chain might not be the first place that comes to mind as a hub of innovative thinking--a consequence perhaps of the corporate motherships that standardize everything from the order-taker’s scripted lines to the clamshell boxes presented on abundant plastic trays.
Panera CEO Ron Shaich:
"SOME PEOPLE CONFUSE PANERA 2.0 AS A TECHNOLOGY SOLUTION. IT ISN’T. IT’S A SOLUTION FOR GUEST SATISFACTION.
IT’S ABOUT CHANGING THE GUEST EXPERIENCE."
Review the full story at: http://bit.ly/CXuseyourloaf
Panera CEO Ron Shaich:"SOME PEOPLE CONFUSE PANERA 2.0 AS A TECHNOLOGY SOLUTION. IT ISN’T. IT’S A SOLUTION FOR GUEST SATISFACTION.
IT’S ABOUT CHANGING THE GUEST EXPERIENCE."
Review the full story at: http://bit.ly/CXuseyourloaf
