In 2008
Pieter Jongstra (Enterprise Architect) shared some of the secrets of SNS Bank Organisational Behavioral Aspects of BPM
Implementation. Great insight to
help with the whole issue of BPM and change management. SNS is no different
from any other large organisation coping with the 21st century – for
instance this is the Business Operating Model.
You can
download the presentation from this link.
In a few weeks time the BP Group will be twenty
years old. As part of the celebration we are publishing an article a day – all
are evergreen and provide an insight as valuable today as when they were
originally published. As we move towards September 19th we will
bring the story up to date with a preview of the upcoming book – The High
Performance Organisation (Samir Asaf & Steve Towers).