Hello again guys,
We have had a real busy couple of weeks with several well received articles below. Also the PEX 2016 event has now taken completed.
As usual for the Annual event we had a strong presence (talks, workshops and awards) so hopefully you enjoyed the event. Now to turn our eyes to London (April) and Australia (July) there as well for a terrific networking occasion. See the invites below...
...Customer Experience Management...
http://www.successfulcustomeroutcomes.net/2015/09/how-do-you-make-customer-experience.html
...Customer Journey Maps...
http://www.successfulcustomeroutcomes.net/2015/09/customer-journey-maps-in-cul-de-sac.html
...Holacracy – Fad or Freedom...
http://www.successfulcustomeroutcomes.net/2015/08/holacracy-fad-or-freedom_30.html
...Certified Process Professional Level 5 (CPP Masters)...
http://www.successfulcustomeroutcomes.net/2015/08/certified-process-professional-level-5.html
...Linking Process with Strategy...
http://www.successfulcustomeroutcomes.net/2015/08/how-can-you-link-process-with-strategy.html
...Process and Customer Experience should already be top of your agenda so further enhance your understanding and get the latest insights, tools and techniques...
UNITED KINGDOM - April 25-27: http://www.opexweekeurope.com/
AUSTRALIA - May 24-26: http://www.customerexperienceevent.com.au/
We have had a real busy couple of weeks with several well received articles below. Also the PEX 2016 event has now taken completed.
As usual for the Annual event we had a strong presence (talks, workshops and awards) so hopefully you enjoyed the event. Now to turn our eyes to London (April) and Australia (July) there as well for a terrific networking occasion. See the invites below...
...Customer Experience Management...
http://www.successfulcustomeroutcomes.net/2015/09/how-do-you-make-customer-experience.html
...Customer Journey Maps...
http://www.successfulcustomeroutcomes.net/2015/09/customer-journey-maps-in-cul-de-sac.html
...Holacracy – Fad or Freedom...
http://www.successfulcustomeroutcomes.net/2015/08/holacracy-fad-or-freedom_30.html
...Certified Process Professional Level 5 (CPP Masters)...
http://www.successfulcustomeroutcomes.net/2015/08/certified-process-professional-level-5.html
...Linking Process with Strategy...
http://www.successfulcustomeroutcomes.net/2015/08/how-can-you-link-process-with-strategy.html
...Process and Customer Experience should already be top of your agenda so further enhance your understanding and get the latest insights, tools and techniques...
UNITED KINGDOM - April 25-27: http://www.opexweekeurope.com/
AUSTRALIA - May 24-26: http://www.customerexperienceevent.com.au/
