Knowledge Lab is hosting their first BIG one day conference (nay Lab) this week in Sydney at the Shangri-La on Tuesday. www.knowledgelab.com.au
With an eclectic mix of senior speakers and attendees this promises to be a significant event. In a varied agenda with talks, case studies, keynote and roundtables the objective is clear - to facilitate and advance a discussion on all things Customer Experience, not just downunder but globally.
Speakers from 16 countries covering themes such as
With an eclectic mix of senior speakers and attendees this promises to be a significant event. In a varied agenda with talks, case studies, keynote and roundtables the objective is clear - to facilitate and advance a discussion on all things Customer Experience, not just downunder but globally.
Speakers from 16 countries covering themes such as
- FLIPPING THE OPERATING MODEL TO DELIVER SUPERIOR CUSTOMER EXPERIENCE,
- DIGITAL CENTRE OF ENABLEMENT FOR SERVICE INNOVATION,
- CUSTOMER CENTRIC LEADERSHIP,
- THINKING OUTSIDE-IN – WHAT WORLD-LEADING ORGANISATIONS ARE DOING DIFFERENTLY, WHO ‘REALLY’ OWNS CUSTOMER EXPERIENCE?
Couple those with a ten plus Streams on the Innovation Lab agenda....
Chairing the event is Dr. Morgan Jones, CPP Champion and Head of Group Productivity, Commonwealth Bank.
Going back the events I have seen Dr. Morgan chair this promises to be an humdinger!
Going back the events I have seen Dr. Morgan chair this promises to be an humdinger!
Find out more via www.knowledgelab.com.au and perhaps see you there?
