The Customer Feedback CONSPIRACY

Of course, you are asking for customer feedback. Yes?
 
Opps, sorry, that is one of the dumbest things you can do.  Don't take my word for it - watch this amusing video with James Dodkins keynoting at the recent Lean Six Sigma conference in Iceland.




Join us to learn the Secrets of Apples, Googles, Zara, Zappos and Emirates success

Certified Process Professional Masters Champions (CPP-Master) Program (and ACXP)


An internationally recognized program with proven track record delivered by been there and done it coaches more than 180 times, in 64 cities with delegates from 118 countries.
The program, now in its eleventh year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.

Become a qualified CPP-Master or ACXP and demonstrate your professionalism http://www.bpgroup.org/training.html