We are gearing up for the next Customer and Process conference series, not least of which is the annual Australia PEXWeek event.
Here Steve Towers talks on the future of Process Excellence in the context of digital disruption and all things customer.
Join us at the event - Steve will be running sesssions on Customer Design (with a case study), the Certified Process Professional program and sitting in on the panel discussions.
See the latest agenda at www.pexweek.com.au
Join us to learn the Secrets of Apples, Googles, Zara, Zappos and Emirates success
Certified Process Professional Masters Champions (CPP-Master) Program
An internationally recognized program with proven track record delivered by been there and done it coaches more than 150 times, in 57 cities with delegates from 108 countries.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.
Become a qualified CPP-Master and demonstrate your professionalism http://www.bpgroup.org/book-class.html
