we have had a real busy couple of weeks with several well received articles below. Also the PEX 2016 event has now taken completed.
As usual for the Annual event we had a strong presence (talks, workshops and awards) so hopefully you enjoyed the event. Now to turn our eyes to London (April) and Australia (July) there as well for a terrific networking occasion. See the invites below...
...Customer Experience Management...
http://www.successfulcustomeroutcomes.net/2015/09/how-do-you-make-customer-experience.html
...Customer Journey Maps...
http://www.successfulcustomeroutcomes.net/2015/09/customer-journey-maps-in-cul-de-sac.html
...Holacracy – Fad or Freedom...
http://www.successfulcustomeroutcomes.net/2015/08/holacracy-fad-or-freedom_30.html
...Certified Process Professional Level 5 (CPP Masters)...
http://www.successfulcustomeroutcomes.net/2015/08/certified-process-professional-level-5.html
...Linking Process with Strategy...
http://www.successfulcustomeroutcomes.net/2015/08/how-can-you-link-process-with-strategy.html
...PEX Week is back...
with one mission to accomplish: To empower visionaries across the globe to lead meaningful business transformations
http://www.pexweek.com
Do you want to get in the picture? Join us soon at a session in a city near you...
Join us to learn the Secrets of Apples, Googles, Zara, Zappos and Amazons success Certified Process Professional Masters Champions (CPP-Master) Program
An internationally recognized program with proven track record delivered by been there and done it coaches more than 150 times, in 57 cities with delegates from 108 countries.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service. Producing Immediate and sustainable business results across any industry and sector.
Become a qualified CPP-Master and demonstrate your professionalism http://www.bpgroup.org/book-class.html
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