"Outside In is a way to focus an organization on doing
one thing, achieving one goal and doing it right.By focusing the organization on this one goal, the unnecessary complexity of all other things that do not contribute to this goal can be eliminated.
Outside Inners know that customers are the key to achieving
this goal."
Steve Towers & David Mottershead
Some organisations may avoid the term Outside-In and use
other terms such as 'customer centricity' or 'customer alignment'. But at
their heart such approaches fit this definition precisely.
Certified Process Professional Masters (CPP-Master) Program
Orlando USA March 16-20, Denver USA March 23-27, Dubai UAE Apr 12-16http://www.bpgroup.org/book-class.html
An internationally recognized program with proven track record delivered by been there and done it coaches more than 130 times, in 52 cities with delegates from 105 countries.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.
The program, now in its tenth year, utilizes the BP Groups approaches and framework to help you and your organization win the triple crown – simultaneously reduce costs, grow revenues and enhance service.
Producing Immediate and sustainable business results across any industry and sector.
Become a qualified CPP-Master and demonstrate your professionalism
http://www.bpgroup.org/book-class.html
http://www.bpgroup.org/book-class.html
