The monthly newsletter "Outside-In" contains 4 Videos, 3 Webinars, 2 Sundowners, 1 Whitepaper plus new articles, links, resources and nice pictures of people from around the world becoming Certified Process Masters :-)
http://www.towersassociates.com/Process_Performance_September_2010.html
And do not forget the groundswell towards the 18th Annual Conference also: http://www.bpm-summit.com
All the Very Best,
hopefully catch-up with you soon
Steve
